Deleting data
Before deleting, confirm the scope and whether you need a return. Support handles site and account requests; imported data has its own controls.
Delete a site
To request site deletion, contact hello@atriqo.com from your account email and identify the site. The current dashboard has no site-delete button. Confirm with support which data will be deleted before proceeding.
Close your account
Account closure also starts through hello@atriqo.com; there is no account-close button in the dashboard. Closure affects the account and its sites. Cancelling a paid subscription and closing your account are separate actions: do not assume cancelling a plan deletes your data.
Return, retention and backups
At termination, confirm your return or deletion choice with support under the current DPA. Consult that document for deadlines and residual copies: deleting live systems and purging backups are separate steps. Dashboard downloads contain tracked events and do not include imported history. Read Exporting data before choosing a return.
Delete imported data
In Site settings → Import, you can delete one imported batch or all imported data, with confirmation. This does not delete live tracked events or close the site or account. History remains as an import audit trail. See Importing data to choose the correct scope.